Information on the processing of personal data

VINLAND Golf Services s.r.o., with registered office at Prague 1, Na struze 227/1, Postal Code 110 00, ID No. 019 88 417, a company registered in the Commercial Register maintained by the Municipal Court in Prague under file number C 214223 (hereinafter referred to as “VINLAND Golf Sevices” or “our company”), is the controller of your personal data, which means that it determines the purpose and means of processing personal data, carries out the processing of your personal data and is responsible for this processing.

In this document you will find general information on how our company processes personal data and information on some of the most common types of personal data processing that occur in the activities of VINLAND Golf Services and which the company processes in accordance with data protection regulations, in particular EU Regulation No. 2016/679 (the “Regulation”).

Below you will find:

1. GENERAL INFORMATION ABOUT VINLAND Golf Services’ PROCESSING OF PERSONAL DATA
2. PRIVACY NOTICE FOR VINLAD Golf Services CONTRACT PARTNERS
3. Instruction on processing personal data for contact persons of contractual partners of VINLAND Golf Services
4. INSTRUCTIONS ON THE PROCESSING OF PERSONAL DATA FOR CLIENTS USING SERVICES OFFERED BY VINLAND Golf Services
5. INSTRUCTIONS ON THE PROCESSING OF PERSONAL DATA OF VISITORS TO VINLAND Golf Services WEBSITE
6. RISKS AND RECOMMENDED PRACTICES

Our company also carries out other processing of personal data, but the information about such processing is only provided to the persons concerned.

I. GENERAL INFORMATION ON THE PROCESSING OF PERSONAL DATA BY VINLAND GOLF SERVICES

Personal data processing principles

When processing personal data, we respect the rights of data subjects and our company complies in particular with the following principles:

• personal data are processed in a fair, lawful and transparent manner;
• the collection of personal data is carried out solely for legitimate purposes and the processing is carried out in a manner compatible with those purposes;
• when processing personal data, we limit ourselves to the minimum necessary to fulfil the stated purposes;
• we take all reasonable and available measures to secure the processing of personal data; i.e. we also ensure that personal data is properly secured, including protection by appropriate technical and organisational measures against unauthorised or unlawful processing, accidental loss, destruction or damage.
• we only process accurate and up-to-date personal data, we correct or delete inaccurate or redundant data;
• personal data are kept for the period necessary for the purposes for which the data are processed;

What personal data do we process?

In particular, we process the following categories of personal data for the purposes set out by us:

• identification and address data: first name, surname, title, date of birth, address (residence, delivery or other contact address), in the case of a natural person who is an entrepreneur, the business name or any addition to the name, registered office and registration number;
• electronic contact details: telephone, mobile phone, fax, e-mail address, data box ID;
• other electronic data: IP address, location data, data transmitted from the customer’s browser, etc.
• other personal data necessary for the performance of the contract: bank account number, invoice amount, etc.
• creditworthiness and reliability information: payment records, including information from public registers.

How do we obtain your personal data?

We obtain your personal data from you, from third parties, from publicly available sources or from our own activities. If we obtain personal data from you, we will always inform you whether the provision of personal data is a legal or contractual requirement and whether you are obliged to provide personal data and the possible consequences of not providing personal data.

from you, in particular:

• on the basis of your requests and as part of the contract negotiations;
• when communicating by telephone;
• when communicating with you in person or in writing, including by electronic means (e-mail).
  
  

from third parties, in particular:

• from public authorities or third parties in the performance of our legal obligations or on the basis of special legal regulations;
• from cooperating third parties.
  
  

from publicly available sources, in particular:

• from social networks and the internet if you make the data public yourself;
• from the Commercial Register;
• from the insolvency register.
  
  

from their own activities:

• when evaluating the information you provide to us in connection with the use of our products or services
  
  

For what purposes do we process your personal data?

We process your personal data only to the extent necessary for the purpose(s) and for the period of time necessary to fulfil the purpose(s).

We process your personal data in particular:

1. for the purpose of concluding contracts, for the performance of the contract we have concluded with you and for the processing of your requests,
2. for the purposes of complying with our legal obligations,
3. for the purposes of our legitimate interests,
4. for marketing purposes.

How do we process your personal data and how is your personal data secured?

When processing personal data, our company always acts in such a way that your personal data is well secured and cannot be misused.

The processing of your personal data may be either manual or automated. Automated processing is carried out in the information systems of VINLAND Golf Services, or alternatively. in the information systems of our processors.

Your personal data is processed primarily by the relevant employees of VINLAND Golf Services who need access to the personal data in order to perform their work duties and who are obliged to maintain confidentiality of all facts and data of which they become aware in the course of their work. In addition, employees of our processors also have access to your personal data, only to the extent necessary for the performance of their activities for our company. We always enter into a written data processing agreement with all of our processors, which includes safeguards for the security of your personal data.

What are your rights?

You may exercise the following rights at any time during the processing of your personal data:

• the right to access your personal data and to obtain a copy of the personal data we process about you,
• the right to rectification and completion of your personal data in case you find that we process incorrect or inaccurate personal data about you,
• the right to have your personal data deleted if the conditions set out in the legislation are met,
• the right to restrict the processing of your personal data, where we may restrict the processing of your personal data at your request under certain conditions set out in the law,
• the right to portability of your personal data to another controller if we process your personal data on the basis of your consent or for the purpose of performance of a contract and the processing is automated,
• the right to object to the processing of personal data if the personal data is processed for the purposes of our company’s legitimate interests. If you object, we will not process your personal data until we can demonstrate compelling reasons for the processing which override your interests or rights and freedoms or for the establishment, exercise or defence of legal claims. In the case of processing of personal data for the offer of our products and services, we will immediately terminate the processing of your personal data for this purpose upon objection.
  
  

If we receive a request to exercise your above-mentioned right, we will inform the applicant of the measures taken without undue delay and in any case within one month of receipt of the request. This deadline may be extended by a further two months if necessary, taking into account the complexity and number of applications. Our company is not obliged to grant the request in whole or in part in certain cases provided for by the Regulation. This will be the case in particular if the request is manifestly unfounded or unreasonable, especially because it is repetitive. In such cases, we can (i) impose a reasonable fee taking into account the administrative costs of providing the requested information or communication or taking the requested action; or (ii) refuse to grant the request.

If we receive the above request but have reasonable doubt as to the identity of the applicant, we may ask the applicant to provide us with additional information necessary to confirm their identity.

We will keep information about the fact that the data subject has exercised his or her rights with us and how we have dealt with his or her request for a reasonable period of time (4 years) to document this fact, for statistical purposes, to improve our services and to protect our rights.

In the event that the data subject believes that VINLAND Golf Services processes his/her personal data unlawfully or otherwise violates his/her rights, he/she has the right to lodge a complaint with the supervisory authority (Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7) or to seek judicial protection.

We would also like to inform you that we do not make any decisions based solely on automated processing, including profiling, which would have legal effects for you.

II. INFORMATION ON THE PROCESSING OF PERSONAL DATA FOR VINLAND GOLF SERVICES CONTRACTUAL PARTNERS

Overview of the (types of) data processed and their sources

Personal data is any information relating to an identified or identifiable natural person (also referred to as a ‘data subject’); an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier or to one or more specific elements of that natural person’s physical, physiological, genetic, mental, economic, cultural or social identity. The personal data we process about you will usually be obtained directly from you or as part of a contractual cooperation with you. In justified cases (especially when recovering amounts owed), we may also seek further information about you from open sources.

Personal data of contractual partners – of natural persons (hereinafter referred to as “partner”), which VINLAND Golf Services will process, includes in particular the data provided by such persons (typically name and surname, place of business, registration number, VAT number, account number, contact details (e-mail address and telephone number), date of birth, data stated in the contract, invoiced and paid (due) amounts, data on ongoing performance and communication with partners (or their employees). In connection with the communication with the partner, VINLAND Golf Services may also store some technical data, i.e. the time of the communication with the partner and the IP address from which it is sent. For potential contractual partners – entrepreneurs, our company may process data obtained from open sources (e.g. their websites or advertisements submitted by them) in order to contact them by telephone with an offer of services. Our company may store such basic data in its CRM system for further contact.

Purposes of processing

In this section we provide an overview of the purposes for which we will use (process) your personal data. Usually each data is used for several purposes at the same time. The means of processing, the duration of the processing, etc., are then determined by the stated purposes. In certain cases set out in Regulation (EU) No. 2016/679 (the “Regulation”), we may process your data for purposes other than those set out below, but these are exceptional and limited cases that Regulation subject to other conditions.

The primary purpose of processing the personal data of the contractual partner/client will be the conclusion and performance of the concluded contract. In this context, the data will also be used to record and properly perform the contractual relations of VINLAND Golf Services, to control the activities of our employees, for statistical purposes, to further develop the services of VINLAND Golf Services, either the services covered by the concluded contract or the internal administrative procedures of VINLAND Golf Services, to recover debts and to protect the rights of VINLAND Golf Services and third parties (e.g. other contractual partners), in particular against illegal activities. The data (in particular data obtained from the communication with the partner/client, such as IP address and time of communication) will also be used for the IT security of VINLAND Golf Services. In addition, the partner’s/client’s personal data will be processed by VINLAND Golf Services for the purpose of fulfilling its legal obligations, in particular under accounting and tax regulations, data protection regulations, advertising regulation regulations, etc. as well as for direct marketing purposes in accordance with Art. 47 of the Regulation (i.e. in particular sending offers for products and services, i.e. contacting by e-mail or telephone).

Legal basis for processing

Any processing of personal data must be lawful – it must be based on one of the Regulation listed legal basis for processing. As with purpose, each data may be processed on the basis of more than one legal ground for processing. If all the legal grounds fall away, then we will stop processing your data. The possible legal grounds for processing are listed in Art. 6 Regulation . Please note that if we process your personal data on the basis of your consent, you have the possibility to withdraw your consent at any time (for withdrawal, please contact us at the contacts below. Withdrawal of consent shall not affect the lawfulness of processing based on consent given before its withdrawal. However, the data of contractual partners are not usually processed on the basis of consent.

The legal basis for the processing of partners’/clients’ personal data is:

• the necessity to perform the contract (including the recovery of claims incurred)
• the legitimate interests of VINLAND Golf Services (given by the interest in recording contractual relations and the interest in protecting their rights against unlawful activity, including IT security, and the further development of VINLAND Golf Services products or services, processing for direct marketing) and third parties (in particular other contractual partners involved in the performance in which the partner will also participate)
• Compliance with legal requirements (in particular the prevention of tortious activities, compliance with requirements under data protection regulations (in particular Act No. 101/2000 Coll. a  Regulation No. (EU) 2016/679), bookkeeping and compliance with obligations under tax regulations.

Right to object

The right to object is an important right. It allows you to have the processing carried out on the basis of our so-called. legitimate interest where your particular situation justifies it – i.e. where the processing itself is permissible but there are specific reasons on your side why you do not want the processing to take place. However, the possibility to object does not apply to all cases of processing, e.g. it cannot be used in cases where we process your data necessary for the performance of a contract or where we are required to process it by law. The right to object is enshrined in Art. 21 Regulation .

Insofar as the legal basis for the processing of the partner’s/client’s personal data is a legitimate interest of VINLAND Golf Services (in particular, the processing of data for IT security purposes, for statistical purposes and the further development of VINLAND Golf Services’ supplier/customer relationships and the protection of the rights of VINLAND Golf Services and third parties), the partner/client has the right to object to such processing of personal data at any time for reasons relating to his/her particular situation. In this case, VINLAND Golf Services will no longer process such personal data unless there are compelling legitimate grounds for the processing which override the interests of the partner/client or their rights and freedoms, or unless it is processed for the establishment, exercise or defence of legal claims. The partner/client may object to the processing by using the contact details below or preferably by emailing office@chateaucihelny.cz. In your email, please indicate the specific situation that leads you to conclude that VINLAND Golf Services should not process the data.

In the case of data processing for direct marketing purposes (sending marketing messages), it is always possible to object without further notice, in which case you do not need to give any reasons why you do not wish to continue receiving marketing messages. In these cases, the best way to object is to unsubscribe from further communications by following the link that will usually be included in them for this purpose.

It notes that even in the above cases, however, there will sometimes be parallel processing of personal data for other purposes which will justify VINLAND Golf Services continuing to process such data.

The period for which the data will be processed

Our company cannot process your data for an arbitrarily long period of time, but the processing period is limited to the period when we actually need your data. We try to limit the length of this period so that it properly reflects both your interests and ours. Sometimes it is more difficult to determine the necessary processing time or for security reasons it is not advisable to disclose the exact length of this time, so below are at least some of the criteria we use to determine the length of processing of your data.

VINLAND Golf Services will process the contact data of partners/clients for the purpose of sending commercial communications until the partner expresses his/her consent to such communication. Even then, however, VINLAND Golf Services will process basic data about why it has sent the partner/client commercial communications for a reasonable period of time to demonstrate the legitimacy of such communications.

The personal data will be processed for a reasonable period of time with regard to the purpose of the processing. If the processing period is prescribed by law, the personal data will be processed for such a period, unless the following reasons justify a longer processing period. In determining the proportionality of the period of processing of personal data, the following considerations will be taken into account in particular (i) the length of the limitation period, (ii) the likelihood of legal claims, (iii) normal market practices, (iv) the likelihood and significance of the risks involved; and (v) any recommendations of supervisory authorities.

Data update

One of our obligations as a data controller is to process accurate data or, where appropriate, to complete incomplete data in the light of the circumstances. If you provide us with information about changes to your data, you will help us to fulfil this obligation properly.

If there is a change in the data provided or in other data provided by the partner/client, we ask for information about such change.

For data updates, VINLAND Golf Services can be contacted at the contacts below, preferably by email at office@chateaucihelny.cz.

Business messages

We may also process data about our potential, current or past partners/clients for the purposes of so-called. direct marketing, which is typically sending emails or telephone contacts offering similar products or services to those you have received from us. The sending of offers is not limited in time, however, if you express your wish that we no longer send you such offers, we will not send them to you. However, we will continue to process basic mailing data for a reasonable period of time to be able to demonstrate why we have sent you these offers. We will not transfer your data to any third parties for the purpose of sending offers (except for our subcontractors – processors who will carry out the processing for us).

VINLAND Golf Services may, within the meaning of Section 7 of Act No. 480/2004 Coll. sent commercial communications to the Partner’s address (including email), may be contacted by unsolicited direct mail containing commercial communications relating to VINLAND Golf Services products, trade and services. The Partner may refuse this mailing at any time by contacting VINLAND Golf Services at its registered office or via e-mail office@chateaucihelny.cz . Such refusal shall not – unless the Partner expressly states otherwise – affect the sending of other types of commercial communications than those to which the Partner responds.

How the processing will take place and its consequences

Nowadays, most processing is computerised, so we will usually process your data in a computer system (e.g. in our CRM system, in Outlook for emails, in an accounting system for billing data, etc.). Of course, this does not exclude the processing of documents in filing cabinets, such as the system for storing paper contracts or the business card filing cabinets maintained by our individual employees.

VINLAND Golf Services will process personal data mainly on its own computer systems and on the computer systems of its processors. VINLAND Golf Services will process the paperwork in its filing cabinet. The provision of the processed data by the partner is voluntary (however, without the provision of certain data the contract will not be concluded and in some cases certain data are subsequently required by law, in particular accounting regulations).

Birth number

We will only process your personal identification number if you voluntarily provide it on the contract or if required by law (unless specifically required by law, our company does not insist that you provide your personal identification number on contracts, so please do not include it in contracts).

In the event that the partner – a natural person provides VINLAND Golf Services with his/her birth number on the basis of or in connection with the concluded contract, he/she agrees as the holder of this birth number within the meaning of § 13c para. 1 of Act No. 133/2000 Coll. that VINLAND Golf Services will use his/her personal identification number for the purposes of recording contracts, services provided and the protection of the rights of VINLAND Golf Services, to archive, process and use it for this purpose. Any withdrawal of consent under this article shall not affect the authorisation of VINLAND Golf Services to process information and data under applicable law or for other purposes, unless expressly provided otherwise.

Transfer of personal data to other persons (recipients of personal data)

Not all processing of personal data is carried out by our company itself. We sometimes hire third parties to process the data, so-called. personal data processors. We try to select only those processors who are sufficiently trustworthy.

VINLAND Golf Services may only disclose personal data to third parties where required or permitted by law or with the consent of the partner. VINLAND Golf Services only discloses personal data to the usual extent to processors or other recipients – suppliers of external services (typically programming or other technical support services, suppliers of computer systems, server services, e-mailing and archiving services), operators of (backup) servers or operators of technologies used by VINLAND Golf Services, who process them in order to ensure the functionality of the respective services. Furthermore, personal data may be disclosed to the extent necessary to legal, economic and tax advisors and auditors who process them for the purpose of providing consulting services or to persons forming a group with VINLAND Golf Services. Personal data relating to debtors may also be disclosed to debt insurance companies or other companies for the purpose of debt recovery. Personal data may also be transferred to public authorities upon request or in the event of suspected violations.

Transfer of personal data abroad

While according to Regulation the principle of free movement of persons within the EU applies, Regulation it restricts the transfer of personal data abroad outside the EU. Our company does not normally transfer personal data abroad outside the EU. However, it is possible that your personal data may be processed on a computer system whose servers are located outside the EU, although we try to avoid such situations. With respect to systems typically used in the business, this would be at most systems using servers located in the United States. In this case, we would choose a company as a contractual partner that meets the conditions approved by the European Commission for secure data transfer between the EU and the US, the so-called. Privacy Shield . If we transfer your personal data outside the EU, we will inform you in an appropriate manner if necessary.

III. INFORMATION ON THE PROCESSING OF PERSONAL DATA FOR CONTACT PERSONS OF VINLAND GOLF SERVICES CONTRACTUAL PARTNERS

As part of the processing of the personal data of actual or potential contractual partners, VINLAND Golf Services also processes the data of their contact persons (e.g. their statutory bodies or employees who deal with VINLAND Golf Services). Within the scope of this data, data on the name and surname of such persons, their e-mail address, their job title, their tel. number and, where applicable, minutes of meetings with them. These data are processed for the same purposes and to a similar extent and duration as the data of the contractual partners. Individual VINLAND Golf Services employees can keep their own contact lists, e.g. within telephone directories or business card catalogues. In addition, telephone numbers communicated with from company devices are also stored for a reasonable period of time for the purpose of proper billing of telecommunications services, protection of the rights of VINLAND Golf Services and possible differentiation between private and business calls. However, apart from system administrators, only employees from whose devices the communication took place have access to such data.

IV. INFORMATION ON THE PROCESSING OF PERSONAL DATA FOR CLIENTS USING SERVICES OFFERED BY VINLAND GOLF SERVICES

The personal data of clients using the services provided by VINLAND Golf Services – natural persons (hereinafter referred to as “Client”), which will be processed by VINLAND Golf Services, includes in particular data provided by such persons (typically:

• name and surname, contact details (e-mail address and telephone number)
• in the case of hotel guests, date of birth, nationality, document number (passport or ID) date of stay, visa number, purpose of stay, bank card details (for the purpose of pre-authorisation of the payment card)
• the data specified in the contract, invoiced and paid (due) amounts, data on ongoing performance and communication.

These data are processed for the same purposes and to a similar extent and duration as the data of the contractual partners.

In connection with the communication with the client, VINLAND Golf Services may also store some technical data, i.e. the time of the communication with the client and the IP address from which it is sent.

V. INFORMATION ON THE PROCESSING OF PERSONAL DATA OF VISITORS TO THE VINLAND GOLF SERVICES WEBSITE

This section summarises the basic principles of the handling of personal data of users of the VINLAND Golf Services website. In addition to the Regulation, VINLAND Golf Services processes personal data in accordance with Act No. 110/2019 Coll., on the protection of personal data, Act No. 127/2005 Coll., on electronic communications, Act No. 480/2004 Coll., on certain information society services, as amended, and other legislation. Please therefore pay due attention to the above mentioned regulations.

For what purposes do we process your data?

Our company does not process users’ personal data other than for the purposes permitted by law, or as otherwise permitted by law. for the purposes to which the user has consented, in particular for the purposes listed below:

• Protecting our rights (e.g. in case of litigation)
• For statistical purposes (but in this context your data is usually aggregated in such a way that your identity cannot be determined)
• Measuring traffic to our website
• Analyzing your preferences and displaying content that matches your individual preferences
• Improving the content of our website and its development
• Ensuring the security of our systems and network against external attacks or misuse by users, to the standard commonly practiced in the market
• For the purposes of fulfilling our legal obligations (e.g. to evidence consent to the processing of personal data, to prevent tortious activity, etc.)
• For marketing purposes
• For the purposes of keeping accounting records and fulfilling other legal obligations (e.g., documenting consent to the processing of personal data, etc.)

We usually process your data in our own computer systems or, alternatively, in our own computer systems. we may use third party systems (called processors).

Legal basis for processing

The legal basis for processing your personal data is

• The legitimate interests of VINLAND Golf Services in protecting our rights, processing for statistical purposes, measuring traffic to our site, analysing your preferences and displaying content that matches your individual preferences, improving the content of our site and its development, ensuring the security of our systems and network and direct marketing) and third parties and
• Compliance with legal requirements, in particular the prevention of delinquent activities and compliance with the requirements under the data protection regulations (in particular 127/2005 Coll. and the Regulation).

Processing for certain purposes may also be based on your

• consent

Please note that the consent given for the processing of personal data can be revoked at any time by using the cookie button at the foot of the page. This does not affect the lawfulness of processing based on consent given before its withdrawal.

What data do we process, for how long and what are the sources?

For the above purposes, we process data about your activity on our website, IP address, date and time of access, basic geographical location, etc.

We will also process data on how you have provided us with data or consent to the processing of your personal data, usually by storing information on the manner and time of consent, including. e.g. Your IP address from which you clicked the relevant checkbox and when you revoked it.

You can find out what data we process in the context of cookies and other network identifiers and why below.

In the event that we need your consent, we also process data on the fact that you have given us such consent and how it was given (by storing information on how and when consent was given, including your IP address from which you ticked the relevant box) and when you withdrew it.

For how long we will process your data

All personal data is processed only to the extent necessary to fulfil the above purposes and only for the period necessary to achieve the purposes set out by us, but no longer than the period specified by or in accordance with the relevant legislation. Personal data processed with consent are processed until the consent is withdrawn, after which the data may be processed if there is another legal reason for doing so (e.g. to prove consent, to defend against legal claims, etc.).

In particular, we use the following considerations to determine the length of the processing time (i) the length of the limitation period, (ii) the likelihood of legal claims against our company, (iii) the expected timeframes for detecting attacks on our network or other security breaches, (iv) common market practices and recommendations of supervisory authorities; and (v) the likelihood and significance of the risks involved.

If we need information from you that will directly identify you or enable us to contact you, we will explicitly ask for it.

Source of processed data

The source of the personal data we process about you is mainly your activity on our website.

We will obtain the personal data we process either directly from you (by providing it to us, for example, by filling in a form on our website or from individual correspondence with you) or by tracking your activity on our website.

To whom can we disclose information about you?

VINLAND Golf Services may only disclose your personal data to third parties where required or permitted by law or with your consent, in particular:

• external service providers (typically programming or other technical support services, server services, services related to measuring traffic to our site and adapting the content to user preferences),
• the operators of backup servers or operators of technologies used by VINLAND Golf Services, who process them in order to ensure the functionality of the website,
• to the extent strictly necessary to the legal, economic and tax advisors of VINLAND Golf Services and the auditors of VINLAND Golf Services who process them for the purpose of providing advisory services to VINLAND Golf Services,
• personal data may also be transferred to public authorities upon request or in the event of suspected violations.
  
  

COOKIES

In accordance with the provisions of § 89 of Act No. 127/2005 Coll., on electronic communications, we hereby inform you that our servers use for their operation, in particular for the differentiation of individual computers and the individual setting of certain services, so-called cookies – small amounts of data that our servers send to your computer and which enable better use of our servers and adaptation of their content to your needs and preferences.

Cookies can be thought of as the memory of a web page, which is used by almost every website in the world when the user visits the same computer the next time. Cookies are generally useful because they increase the user-friendliness of a repeatedly visited website. If you use the same computer and browser to visit our website, cookies help your computer remember the pages you visit and your preferred settings for each page.

Cookies take up almost no space on your computer’s hard drive and are usually a few kilobytes in size.

Standard web browsers support the management of cookies. For more detailed information, please use your browser help.

However, none of our cookies used on our site collect information that would contain your direct identifying information.

Types of cookies

We divide cookies into temporary (called session) and permanent (called permanent) cookies according to the time they are stored on your device. Temporary cookies are deleted after your visit. It is used to make our offer more clear, understandable and secure for users. Persistent cookies help to identify the specific needs of individual user groups and serve to ensure that we can always respond as quickly as possible to the needs of individual users and remain stored on your device after you have finished visiting the website, for the period of time indicated for each cookie. However, these files are not used to personally identify website users.

Depending on the function and purpose for which cookies are used, they are usually divided into the following types:

• Necessary cookies allow you to move around the website and use its basic functions. These cookies are essential for the use of the website and we do not need your consent to use them.
• Marketing cookies record your visit to another website you have visited and the links you have used. We use this information to serve ads that are tailored to your preferences. Some of our partners place their own cookies on the Website to customize the advertising displayed. These include social media cookies, which allow social media websites such as Facebook and Twitter to share your activities.
• Performance cookies allow us to recognise and count the number of users and collect information about how the website is used. We use this information to better understand how the website works and to improve it.

What we use cookies for

To save your personal settings
On your first visit, we will test your computer and internet connection parameters. This is then used for optimal settings, e.g. video player.

To improve our website
From time to time, we may use functionality on our site that tracks how users behave on the site, particularly which links they click on most and where they hover first. This helps us to optimise our site to make it more user-friendly.

For statistical recording, traffic measurement and network security
Each time you visit our website, the analytics software stores its own cookies. These help us determine how many users come to our site repeatedly. This gives us a better understanding of how readers behave on our site, what they prefer and what they are interested in. We use Google Analytics for this purpose. If you want to opt-out of having your traffic measured by Google Analytics, install the Google Analytics Opt-out Browser in your browser. This information is not linked to any other information.

We also use tools on our site to analyse your preferences when using the site and viewing content. Such tools allow us to see what part of our site is most visited and to determine how to lay out our site based on that.

The data we record may also be used to secure our network and prevent attacks on it.

To deliver relevant content to our site
I also use some cookies to show you content that may be of interest to you. To this end, we also use tools that track users’ movement around our site so that we can organise our site to better suit users.

For advertising purposes
Some cookies are used to better target advertising based on user behaviour. (behavioural advertising). This is data that is not linked to other types of cookies. We use the data collected in this way solely to segment visitors in order to deliver more relevant advertising messages. Segments are created based on several general patterns of visitor behaviour and the content of the pages they visit. Our company certainly does not create any detailed profiles of our visitors.

Some of the above systems also use retargeting techniques where you may be shown content on third party sites.

SETTING YOUR SIGHTS AND SETTING COOKIES AND THE ABILITY TO DOWNLOAD THEM
When you visit a website, you will see the so-called. cookie banner with the option to set optional cookies and accept or reject them. Select your preferences using the cookie banner and confirm your selection. You can change your selection at any time by using the cookie button in the footer of the website.

You can also disable cookies by changing the settings in your browser that allow you to refuse the use of all or selected cookies. However, if you use your browser settings to disable all cookies (including strictly necessary cookies), you may not be able to access the website and the functionality of the offer may be limited. Disabling cookies does not remove them from the browser and they must be removed independently in the browser.

In the Help tab of the bar of most commonly used browsers, there are instructions on how to prevent your browser from accepting new cookies, how to receive notifications when cookies are accepted, and how to deactivate all of them. It is also possible to deactivate or completely delete similar data used by your browser as add-on modules, such as flash cookies, by changing the settings of the add-on module or by visiting the website of its manufacturer.

Most web browsers accept cookies by default. However, the user can change the settings of their browser and refuse and remove cookies. The specific procedure varies from browser to browser, so please refer to your browser’s help for more information. For the most widely used browsers these are:

Chrome – https://support.google.com/accounts/answer/61416?hl=cs
Firefox – https://support.mozilla.org/cs/kb/vymazani-cookies
MS Internet Explorer / Edge – https://windows.microsoft.com
Safari – https://support.apple.com
Opera – https://help.opera.com

VI. RISKS AND RECOMMENDED PRACTICES

Any processing of personal data carries certain risks. These may vary depending on the scope of the data processed and the way it is processed. Below are some recommended practices that can help you protect your data:

• If you provide us with your data, always consider whether it is necessary to provide the data. In particular, you should carefully consider providing data relating to your personal life and aspects of it unrelated to the purposes for which you are providing it or data intended for publication (e.g. your comments on articles, etc.). If you feel that we are asking for too much information, please contact us and we will check the reasonableness of our request.
• If you provide us with the personal data of third parties (your family members or other employees of your company, etc.), think about whether this transfer is necessary and required. If necessary, seek the consent of such third parties.
• If one of our colleagues asks you to provide data, do not be afraid to ask whether it is necessary and whether the purpose of the processing cannot be achieved without the data.
• People under 18 are particularly vulnerable. If the transfer of data will involve these persons, all circumstances must be considered particularly carefully. At the same time, it is necessary to consider whether the consent of such persons or their legal representatives (e.g. parents) is required to provide such data. If you are under 18 years of age, if you are in any doubt as to whether you are able to make the right decision, please discuss the matter with your parent or contact us separately.
• If you log in with a password, always use a unique strong password that you will not use for other devices and accesses. Do not share or disclose your password with anyone, including our staff. We will never ask you to provide your password, so please beware of various email requests for passwords, even if they are signed on behalf of VINLAND Golf Services. These are likely to be hoaxes for the purpose of luring and then misusing the password.
• If you send us confidential information, please try to use a secure method of communication, e.g. encrypting the file and passing the password over another communication channel.
• If you feel that our company is not fulfilling all of its obligations, that there has been an unauthorized data leak, or that someone is impersonating an associate, please notify us as soon as possible, either electronically to our email address office@chateaucihelny.czor by post to our address VINLAND Golf Services s.r.o. with registered office at Na struze 227/1, Nové Město, 110 00 Prague 1.
• We always try to keep these lessons up to date. We will therefore make adjustments to these rules from time to time. We will inform you of more substantial changes separately, but it is still worth reading these rules again from time to time.

HOW CAN YOU CONTACT US?

You can use the following contacts for any comments and questions about data protection and to contact us regarding the exercise of your legal rights:

Château Cihelny, Cihelny 5, 364 64 Bečov nad Teplou,

e-mail: office@chateaucihelny.cz

Datova schranka ID: 5jiyu7t

This information on the processing of personal data is valid and effective as of 1.4.2022. The current version of this document is published on the website www.chateaucihelny.cz .